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Help Centers for Our Ticket Buyers

Bought tickets and got questions? Locate your event’s ticketing platform below to find quick answers and get in touch with someone from our team!

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Get the help you need with ease

Not sure which help center applies to your tickets? Check your ticket receipt, visit the event’s website, or contact the event organizer to confirm the ticketing platform for your purchase!

TicketLeap

Use this help center if the event you’re attending is selling tickets through ticketleap.com and is based in the United States.

Leap Events
(formerly ShowClix)

Use this help center if the event you’re attending is selling tickets on leapevents.com(opens in new tab) and is based in the United States or Canada.

Talk to our teams!

If you’re looking for an order, ticket exchange, or a refund, please contact the event organizer. For other inquiries, please contact us using the details below, according to your event’s ticketing provider.

TicketLeap

Email us at [email protected] to get in touch!

Leap Events
(formerly ShowClix)

Open a support ticket on our help site, and we’ll reach out soon!

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