THIS PURCHASING
AGREEMENT ("Agreement") is made by and between Ticketleap,
Inc., a Delaware corporation, with a principal place of business at
1700 Sansom Street, Philadelphia, PA 19103 ("Company,"
"Ticketleap," "We," "Us," or "Our"),
and you, a person, organization or other entity ("You,"
"Your, " "Purchaser," "Buyer," or
"Holder"). Ticketleap is in the business of providing
reservations, tickets, memberships, certificates, admissions, and/or
confirmations that allow You attendance at, access to, or
participation in, events, venues and other activities (each, an
"Event"). Each ticket that You purchase is a license to
attend a particular Event, and is subject to the additional terms
and/or restrictions that may be set forth on that ticket. The
parties hereby agree as follows:
BY CLICKING THE "I
ACCEPT" BUTTON, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTAND
THIS AGREEMENT, THE TERMS OF SERVICE ("TOS") AND THE
PRIVACY POLICY, EACH HEREBY INCORPORATED BY REFERENCE, AND EXPRESSLY
AGREE TO, AND CONSENT TO BE BOUND BY, ALL OF THE TERMS AND CONDITIONS
CONTAINED THEREIN. THIS AGREEMENT SHALL HAVE THE SAME LEGAL EFFECT
AND FORCE AS A WRITTEN AND SIGNED DOCUMENT. IF YOU DO NOT AGREE TO
ALL OF THE TERMS AND CONDITIONS, YOU MUST SELECT THE "I DO NOT
ACCEPT" BUTTON. BY DOING SO, WE WILL PROMPTLY CANCEL THIS
TRANSACTION AND YOU WILL BE UNABLE TO ACCESS THIS WEBSITE AND THE
SERVICES THAT IT OFFERS. WE RESERVE THE RIGHT TO DECLINE YOUR
ACCEPTANCE FOR ANY REASON AND WITHOUT NOTICE.
Our Services and
Responsibilities
Ticketleap provides the
following services: (i) displaying and listing Events as submitted
by the Event organizer, promoter, producer, presenter, or manager
(collectively "Promoter"); (ii) accepting and processing
Your on-line orders for tickets to the Event that You wish to attend;
and (iii) providing You with a confirmation number for Your
transaction.
Pricing and
Availability
The Promoter, in its
sole discretion, determines factors such as ticket pricing,
availability, and seating locations. Tickets may be sold exclusively
through Us or in combination with other inventories from companies
not associated with Us. Ticketleap exerts no control or authority
over the Promoter, ticket prices, availability, seating locations, or
any other companies which may be selling tickets to the Events listed
on Our website.
Payment and Service
Charges
Ticketleap accepts
several methods of payment for purchase of Your tickets: Visa,
MasterCard, Discover/Novus, and American Express. Any tickets
purchased on Our website are subject to a per-ticket service charge,
as shown prior to the time of Your ticket purchase. Your order will
be processed after Your billing address has been verified. You will
receive confirmation that Your order was processed successfully via
email shortly after the transaction is completed.
Ticket Limit
You
will be limited to a certain number of tickets for each Event. The
Event listing will contain the maximum number of tickets available to
each purchaser and will be verified for each transaction. This
policy is intended to discourage other purchasers from engaging in
unfair trade practices. If We learn that You are purchasing more
than the pre-determined number of tickets for an Event and engaging
in practices that We, in Our sole discretion, determine to be unfair,
We will terminate Your account and cancel Your ticket purchase
without prior notice to You.
No Refunds or
Exchanges
Before
purchasing Your tickets, it is Your responsibility to carefully
review all aspects of the Event, Event restrictions (if any, pursuant
to the paragraph titled “Event Restrictions”), dates,
pricing, charges, and seat selection.Except
as specifically stated in the paragraph titled “Canceled or
Rescheduled Events,” We will NOT
issue any refunds or exchanges because You failed to review this
information and We will not issue any refunds for any lost, stolen,
destroyed, or damaged tickets, or as otherwise provided in this
Agreement under any circumstances.
Order Confirmation
and Billing Information Verification
If
You do not receive confirmation of Your purchase after submitting
payment information, or if you experience an error message or service
interruption after submitting payment information, it is Your
responsibility to confirm with Us whether or not Your order has been
placed. Only You may be aware of any problems that may occur during
the purchase process. Ticketleap will not be responsible for such
losses (whether monetary or otherwise).Orders are processed only
after the relevant billing information has been verified.
Ticket Delivery
If the Event offers
electronic ticket delivery, You will be able to print Your tickets
after Your order is processed. These tickets contain a unique bar
code that corresponds to Your order and must be brought with You to
the Event.. Some Events will require a physical ticket. These
tickets will either be shipped to You from Us or from the venue where
the Event will be held. Some Events will require You to proceed to
the call window to obtain Your tickets prior to entry. Other Events
will allow You to be admitted directly. All of this information will
be displayed on the Event listing, so please read and review the
Event listing carefully.
Event Admittance
You
understand that You must
bring printed tickets and/or the confirmation information with You to
the Event. Additionally, while not all Events require
identification, on some occasions, government-issued identification
will be required by the Promoter. For this reason, We recommend that
You bring a valid and current government-issued photo identification
("ID") with You to the Event. When arriving at an Event,
there will only be one entry per ticket. If there are multiple
parties attempting to enter using the same ticket, only the first
party that arrived with the ticket will be admitted.
Event Restrictions
Some Events listed on
Our website may have certain restrictions. For example, some Events
will only admit people over twenty-one (21) years of age or must have
a certain affiliation, such as being a student at a particular
educational institution. It is Your responsibility to determine if a
particular Event restriction applies to You (and Your party, if
applicable) and to fulfill all criteria in order to gain admittance.
No refunds will be given if You are declined entry to an Event due to
a restriction.
Cancelled or
Rescheduled Events
Occasionally, an Event
is cancelled or postponed by the Promoter due to weather or other
unforeseen circumstances. In certain instances, We may also cancel
an Event due to problems with the Promoter or the Event listing. If
this happens, We will issue a refund as quickly as possible.. If You
learn that an Event is cancelled, moved, or rescheduled, please
contact Us at Our e-mail address for information on receiving a
refund. Please include Your name, the Event, and Your confirmation
number.
Transfer
Tickets
purchased by You may be transferred to other parties. If you are
purchasing tickets for Yourself and on behalf of other parties, You,
as the primary ticket holder, may resell or transfer these tickets to
the other parties. When arriving at an event, there will only be one
entry provided per ticket. If there are multiple parties attempting
to enter using the same ticket, only the first party that arrived
with the ticket will be admitted. It is your sole responsibility to
comply with any applicable federal, state, or local
laws that relate to the resale, transfer, or other disposition
(including so-called “scalping”) of tickets. For tickets
for Events sold by Ticketleap, tickets purchased from any party other
than Ticketleap carry a great risk of being fraudulent.
Limitation of
Liability
You assume all risks
incidental to the Event for which a ticket is issued, whether before,
during or after such Event, and You waive any claims for personal
injury or death against Ticketleap.
Ticket Restrictions
Promoters reserve the
right, without refund of any amount paid, to refuse admission to, or
eject, any person whose conduct is deemed disorderly, who uses vulgar
or abusive language or who fails to comply with the Promoters rules,
including any requirement that persons not record or transmit any
picture or reproduction of the Event. You and Your belongings may be
searched on entry to an Event. Breach of terms or rules will
terminate Your license to attend the Event without refund. A ticket
is a revocable license and admission may be refused upon refunding
the ticket’s face amount. A ticket is not redeemable for cash.
Security
Ticketleap will take
reasonable measures to maintain Your data in a secure manner. We
will store credit card information on a secure server with limited
Internet access and take other reasonable security precautions. We
will provide You with an account ID and password that allows You to
add, modify, or update Your data on Our server. You shall be solely
responsible for the confidentiality of Your ID and password and for
any authorized or unauthorized access to Our website by any person
using Your ID and/or password. You agree to notify Us immediately of
any unauthorized use of Your password, ID, or any other breach of
security discovered by You.
Independent
Contractors
Ticketleap and You are
and shall be independent contractors and neither party by virtue of
this Agreement shall have any right, power, or authority to act or
create any obligation, express or implied, on behalf of the other.
Customer Support
Ticketleap will provide
an e-mail form to You should You have any questions or difficulties
which may arise in connection with Your use of Our website. We
attempt to answer Your questions in a timely manner, but make no
guarantees that We will respond to Your inquiry by a particular time.